UJ
Upasana J
1 reviews | Active since Jan 2022
27 Jul 2022, 20:49
Falsely advertised pictures!
No customer service regarding a return. No reply or response for over a week. Upon following up on Instagram they blocked me. The item looked nothing like the picture! Definitely wasted R900! Quality of clothing is **********.
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Emmeline's Fashion's replyOfficial
27 Jul 2022, 21:02Hi thank you for your honest feedback. I did see the pictures you have sent. We know this item well and have sold it many times. The picture matches the product & color quite well to what is shown. Product was delivered on time and I also verified that we sent the correct item. The quality is up to the standard shown and we strongly do not agree with this opinion. Thank you. Each comment about the item is actually shown in the pictures and we also display the fabric used. Please refrain from further contact as we cannot satisfy your expectations. I also do not respond to threatening emails from the start when we have not made any error. The correct product was delivered according to what is shown.
Emmeline's Fashion's reply27 Jul 2022, 21:02
Official
Hi thank you for your honest feedback. I did see the pictures you have sent. We know this item well and have sold it many times. The picture matches the product & color quite well to what is shown. Product was delivered on time and I also verified that we sent the correct item. The quality is up to the standard shown and we strongly do not agree with this opinion. Thank you. Each comment about the item is actually shown in the pictures and we also display the fabric used. Please refrain from further contact as we cannot satisfy your expectations. I also do not respond to threatening emails from the start when we have not made any error. The correct product was delivered according to what is shown.