****y of ekurhuleni

The power is Germiston king street has been having problems since 15 may2022, it was off for 4 days before they came to try to fix if, then it was on for only 1 day and was off again for 2 days, then they come back to turn it on and 2 hours later it was off again, they then came back on 24 may to turn it on and once again it was on for 1 hour and till now its still off.. if we call the call center then they just say that they will come back to us with a reference number, but they never call or sms you back.. how can they allow us to be without power that much for so long...