what must we do to be helped

i'm so disappointed with this municipality, they came to our area and changed the meter sys to the one they think will increase eskom's economy best and bill us like ***s, this thing was charging us like we are billionaires / autarky eg (R100 ) power would not last even 18hrs even if theres no one at the house . now this thing has been off for the past 7days we cannot load electricity parchased over the weekend reason errer EEEE21 and all technicians promised to be sent through are nowhere to be found . <br> miasma in the house is like ***sty food rotten , do they really feel what we are feeling or for them it is part of their responsibility to provide this kind of perturbing service, honestly this leaves a polatable taste on my mouth .<br>