NP
NICK P

1 reviews | Active since Nov 2016

21 Nov 2016, 17:35

Water meter working on a battery!!

<p>This morning my son tells me his water supply is off--after investigation I found that his water meter's battery is flat--*** --a water meter that works on a battery!!!after numerous calls to Ekurhuleni and being promised it will be fixed--already way into the afternoon and still no sign of their plumbers--my son has got a newborn baby at home that needs attention involving water and now because somebody made bad decisions regarding water meters he has to suffer--absolutely appaling service.</p>

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Replies (2)
Emm (Ekurhuleni Metropolitan Municipality)
Emm (Ekurhuleni Metropolitan Municipality)'s reply22 Nov 2016, 09:44
Official

Good day, kindly provide us with the reference number so we escalate your query to our follow up team in order to avoid further delays.

NP
NICK P's update22 Nov 2016, 18:20
Reviewer Update

Thank you--quick response at 21-45pm last night---old meter was removed and water supply was restored--this morning team arrived and new meter was installed---however---why only when you have to endure so much hassle?--thx