1 reviews | Active since Sept 2016

23 Oct 2016, 00:16

Very bad service and false promises

<p>I am a resident of Vosloorus Ext 6 Ponong from 2007. My house was build new in 2007 so I'm the only owner to the house since build. Every time it rains around Vosloorus i get stress because of all the water that will be stuck in my drive in and filling my yard. My house is damp from the back to the front. Every time we call their call centre we are told a new story of how they are going to resolve this. I'm sick and tired of this. I don't know the joy of owning the house. Now as i write this my house is filled with water. The last time it was the polo classic 2006 that was damaged now it's a Mercedes C230 and Caddy bakkie filled with water. All this cost are always on me. I'm tired of this i don't know what more should one do. Ekurhuleni municipality doesn't care about us.</p> <p> </p> <p>Hope this finds someone's attention and help me.</p>

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Replies (3)
's update24 Oct 2016, 07:19
Reviewer Update

The worst of them all is what happened after i called sunday 23 October. A truck came and told me it's a wrong department and i called again the second truck came and told me the same story. I don't know if it's the level of incompetence of they just don't care.

Emm (Ekurhuleni Metropolitan Municipality)
Emm (Ekurhuleni Metropolitan Municipality)'s reply24 Oct 2016, 11:39
Official

Good day, i have tried calling you for further details but no answer.

kindly visit our boksburg civic centre ask building control they will assist you with regards your house issue

Thanks.

's update21 Oct 2018, 07:44
Reviewer Update
I'm very disappointed with Ekurhuleni Municipality and their service, they prolonged this case and the wanted the quotations for the costs I incurred when fixing my cars and the kitchen unit. I submitted everything they asked for and now this year they want the papers of the two cars I fixed, then I told them I sold the cars last year. They now say they can't pay for those damages because I no longer own the cars but they want to pay the kitchen unit cost only. How fair is this service and treatment. I really need someone to help me with this case. This can't be right.