UNACCEPTABLE SERVICE DELIVERY

Our factory Richline SA (a Berkshire Hathaway company) on the Rand Refinery Estate have been without incoming electricity since the 3rd of January 2021. We have been calling the call centers on daily / hourly basis without success. We have called and spoken to the ward councilor without success. Our MD have up till today sent 3 urgent messages via email to the CRM customer relations manager in Germiston without receiving a reply. We have been running on a generator for over a week now at a cost of +- R8000 - R10000 per day. This adversely affects our business operation in particular with the covid-19 restrictions etc. We are pleading for help