UNACCEPTABLE SERVICE

<p>I HAVE LODGED A QUERY VIA EKURHULENI CALL CENTRE ON FRIDAY, 14 APRIL 2017 REGARDING ELECTRICITY OUTAGE, THEY GAVE ME A FIRST REFERENCE AND TOLD ME THEIR TURN AROUND TIME IS 24 HOURS. SATURDAY 15 APRIL THE WAS STILL NO TECHNICIAN TO ATTEND, I FOLLOWED UP WAS GIVEN A NEW REFERENCE NUMBER ********** . AND TOLD THAT MY QUERY HAS BEEN ESCALATED TO FOLLOW UP TEAM, SUNDAY I FOLLOWED UP AND SPOKEN TO THE SUPERVISOR WHO SAID THE MATTER WILL BE SOLVED BEFORE THE AFTERNOON, ITS NOW 3 DAYS WITHOUT ELECTRICITY AND IT DOESNT LOOK LIKE I WILL BE HELPED. I AM VERY FRUSTRATED AS MY FOOD HAS SPOILED INSIDE THE FRIDGE!!!!!!</p>