Unable to contact Ekurhuleni for meter readings

Hi, I've been trying to call the Ekurhuleni municipality to provide an electricity meter reading. <br> <br> The person who used to handle this resigned and provided the following call-centre number ***. It doesn't connect. <br> <br> Given that this pertains to a meter in Germiston, I called the numbers provided on the website for the customer call centter - being +2*** / 0520 - and they just ring. <br> <br> Please can someone help me?