Two weeks later, no electrician has come to me

I reported a fault on the 8th May 15, I reported that my prepaid meter box in my house was faulty and that I could not recharge it or access it in any way. I was told on the 8th that an electrician would be by my house on the same day to assist, nobody came that day. <br> <br> I called again, every single day since the 8th (over 20 calls in total) and was told my fault request has been escalated every single time. <br> <br> Up till today, I haven't had an electrician come to my house to even see what was wrong or give me a call to find out what happened.<br> <br> I have been without power for 20 days and everybody at the council seems to shift on responsibility to whoever they can, just to not take it into their own hands to just help me restore power.<br> <br> If anyone could help me with this query, it would be greatly appreciated. Being powerless even after load shedding for 16 days straight was a real inconvenience.