The worst service I have ever received

<p>I am so tired of trying to sort out an account issue. For the last three moenths I have been receiving very high bills. I also get warning letters that if I do not pay they will cut my water supply. I have been paying and paying. When I go onto the website, these payments do not even reflect. They use to reflect by the same payment method and reference number. I have been trying to get hold of someone at the municiplaty by phoning, emailing, submitting a query on their website. No one ever gets back to me...I get through to the call centre, all they do is giving me a telephone number to call that will asssit. When I call the number, no one answers. A previous time I did get through after like 5 referals of every guy give me a new number to call. Then they guy told me that my water usage was very high between 4 certain days. This is so nonsense for they only read the reading once a month, they cannot tell if the usage is high on a specific day as far as I know. Butthis is besides the point. I am really so tired of trying to sort out my bill. No one seem to want to help me. It is really the worst service I have ever received at any place. The service is non existant to be honest. Please assist me in some way to get hold of a person who is capable of doing their job. It feels like no one is doing their job there.</p>