The incompetence of this municipality is appalling!

Seems like we are going to get into the new year with no electricity. I called on Friday the 29th of December 2023 to let them know that I can't load the lectricity vouchers I've bought. I was advised that the technician will either come on the Friday or Saturday the latest. I called again on Saturday and the person said that they will escalate the matter. Today is Sunday, and there's still no technician sent to my address. There goes my food getting rotten because I can't load electricity. My friends and family and upset because we can't even have the gathering at my house as planned. I had to cancel my business meetings because I've been waiting for a technician to come to my house. I've lost out on making money and now I will need to waste money to buy groceries since I can't load the electricity vouchers.

My kids, niece and nephews can't enjoy their ice cream because it has melted!