CO
Christel O

1 reviews | Active since Oct 2011

29 Jul 2015, 12:01

Thank you

I recently received an excessive water account due to us making a mistake on a water reading. Ms Ntilane was friendly and efficient. Within 48 hours my query was resolved and I know she had to do a lot of effort to fix the mistake.<br> She even sent me a screen print of the new amount payable and kept me in the loop the whole time.<br> This is not the first time that I deal with the Benoni Municipality Acc Department - and every time the staff is friendly and helpful. I never walk away without a smile.<br> So I hope this gets to the right person's boss - And I hope the service will forever remain the same

0
Replies (1)
Emm (Ekurhuleni Metropolitan Municipality)
Emm (Ekurhuleni Metropolitan Municipality)'s reply31 Jul 2015, 14:47
Official
Hello cfoto,

Thank you very much for the compliment, we will redirect this message to the Benoni office and to Ms Ntilane.

Kind Regards
EMM