CO
Christel O
1 reviews | Active since Oct 2011
29 Jul 2015, 12:01
Thank you
I recently received an excessive water account due to us making a mistake on a water reading. Ms Ntilane was friendly and efficient. Within 48 hours my query was resolved and I know she had to do a lot of effort to fix the mistake.<br> She even sent me a screen print of the new amount payable and kept me in the loop the whole time.<br> This is not the first time that I deal with the Benoni Municipality Acc Department - and every time the staff is friendly and helpful. I never walk away without a smile.<br> So I hope this gets to the right person's boss - And I hope the service will forever remain the same
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Replies (1)Emm (Ekurhuleni Metropolitan Municipality)'s replyOfficial
31 Jul 2015, 14:47Hello cfoto,
Thank you very much for the compliment, we will redirect this message to the Benoni office and to Ms Ntilane.
Kind Regards
EMM
Thank you very much for the compliment, we will redirect this message to the Benoni office and to Ms Ntilane.
Kind Regards
EMM
Emm (Ekurhuleni Metropolitan Municipality)'s reply31 Jul 2015, 14:47
Official
Hello cfoto,
Thank you very much for the compliment, we will redirect this message to the Benoni office and to Ms Ntilane.
Kind Regards
EMM
Thank you very much for the compliment, we will redirect this message to the Benoni office and to Ms Ntilane.
Kind Regards
EMM
