terrible service from municipality

Hi jason nel here bin sitting without power since Friday due to a faulty prepaid meter have logged numerous calls with electricity faults line and was assured that a technician would be here to attend to the problem as soon as possible. Today is Sunday and as of yet have not seen one technician at all. My address is 46 a ninth Avenue. This is unacceptable. Please attend to the matter as soon as possible. Everything in my fridge and freezer is spoiled we have no hot water. What kind of a service is this where no body gives a dam about their customers. My contact number is. ***.<br>