Statement request

<p>I have been on the phone since 9am tis morning to get our Statement, otherwise Ekurhuleni disconnects our electricity. I have called these numbers (prefix 011) ********** /***/</p> <p>*** and not one single person has answered the phone. in fact, they answer and then just DROP the call!!!! this is ridiculous. i am having problems registering the acc on the webiste as the Owner of the property apparently never linked and ID number to the account. i need to contact him in Poland to get his ID in order for me to do everything online!! But, you aren't worried about that, you just want to be paid.. Well, we don't recieve accounts in the post or any other way, so how are we supposed to pay????? Your system is pathetic, please take the phones AWAY from the robots, they are ***********!! I bet they only good at one thing, doing nothing at all!! It is just plain rude to drop the call on clients and to top it off NOTHING will be said or done about this!!!</p> <p> </p> <p>I just want the balance on our account, so that we can pay before you decide to disconnect us.</p> <p> </p> <p> </p>