Ref no. ***

i logged an *********** and rude staff on the 9 March,<br> received a call the same day from contact number *** informing me that my query was escalated and given a reference number ***.<br> and on the 10 March saw 3 missed calls when i came out of my meeting from contact number *** and i called the number back 3 times and called again the following day with no response,<br> today the 30 March called number *** the lady who answered gave me the call centre number saying i have\contacted the wrong number\" i then contact the call centre *** and i was told they only deal with repairs and are unable to assist me.<br> <br> "