IK
Itumeleng K

1 reviews | Active since Jul 2015

27 Jul 2015, 21:58

Power Supply

On Friday I purchased electricity voucher. The meter couldn't accept it. Went and bought another voucher on Saturday morning as I had little/ few units left. The meter still couldn't accept the second voucher. My units finished around 11h00 and had No Electric since then.This morning \Monday morning"I went to Ekurhuleni Municipal Offices @ Vosloorus to ask for help instead I was sent to some office where they deal with Electric queries. The office was locked. I tried calling the number on the board outside. Phone rang without an answer. I left but returned about 45 minutes later. On my return I passed a young lady strolling with a guy towards the same office only to find she's the 1 working there. I told her my story and she took my details and called a technician in front of me informing him to come to sort my ordeal. I was told the electrician will find me home. I sat home since around 12h30 waiting. As I send this complain now it's 20h41 am still without electricity since Saturday morning. I didn't go to work today as a result of this electricity and am not sure about tomorrow. Food is getting wasted in the fridge. It's cold and I can't take a cold bath. What do I do """

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Replies (1)
Emm (Ekurhuleni Metropolitan Municipality)
Emm (Ekurhuleni Metropolitan Municipality)'s reply31 Jul 2015, 14:27
Official
Hello tumiwk,

Ekurhuleni would like to apologize for the inconvenience caused and will investigate this further and take the necessary action against the technician who was supposed to go and assist you. We have tried contacting you on the number you have given us above but it constantly goes through to voicemail.

Best regards,