nR
nontobeko R

1 reviews | Active since Jan 2017

16 Jan 2017, 09:37

Poor Service or Disssatisfication

<p>I normally pay less than R500 for rates and taxes, for the past few years my water bill never went to more than R600. But for the past few months my water has been ridiculous. I am charged water usage of more than R700- R1200 every month.This is ridiculous, it's out of my water usage pattern which I am sure it should also be confusing to you as well. I would like to get proof of how you arrived to this amount. This include meter readings.</p> <p>I don't have any leaking taps and I don't water my lawn. We use small tubs. How can my water charges from R500 to more a R1000 dramatically?</p> <p>You can even check my history usage of water for all the years. I've never used so much water in one month. Can you please look into this as it is ridiculous. This is a ****************. Cell No : ********** 240 address : 7907 leondale gardens Camelia street Roodekop Ext 11 Germiston ..Account No : ********** 554 ... Am now reporting this issue for the third time & havent receive any feedback not even an update ...I need an urgent feedback or Am escalating this issue further ...Am not expecting to see the same issue this month ...This is totally not exceptable ....NP RADEBE</p>

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Replies (4)
Emm (Ekurhuleni Metropolitan Municipality)
Emm (Ekurhuleni Metropolitan Municipality)'s reply17 Jan 2017, 08:15
Official

Good day, Kindly note that our agent will call you shortly

Best regards,

nR
nontobeko R's update19 Jan 2017, 13:41
Reviewer Update

I have not receive any feedback from the municipality

nR
nontobeko R's update20 Jan 2017, 06:40
Reviewer Update

How long do i have to wait for municipality consultant to contact me

nR
nontobeko R's update21 Jan 2017, 16:52
Reviewer Update

Awaiting feedback frm municipality