CF
Clinton F

1 reviews | Active since Mar 2010

18 Apr 2016, 15:20

picking up call and throwing phone down

18 April 2016 at 15h12, I called the Service Call Centre number ***0 to report a water leak, the call centre agent picked up the phone, probably just to make it stop ringing and continued to hve a conversation with her colleagues, all the time I was saying \hello\" with no response.<br> The Call centre agent then ended the call.<br> <br> DISGUSTING SERVICE! <br> <br> VOTE them out permanently!!"

0
Replies (1)
Emm (Ekurhuleni Metropolitan Municipality)
Emm (Ekurhuleni Metropolitan Municipality)'s reply23 May 2016, 14:35
Official

Good day


Apologies for the delayed response due to EMM page technical difficulties.

Thank you for taking the time to
raise your concerns and giving us the chance to
address the same, Kindly note that your query has been
acknowledged and escalated to the relavant department for further resolution
with the following ***