Pathetic service - Siyakhokha

<p>On 14/4/16 I lodged a query on the Siyakhokha website as I was billed double for water useage due to a leak at the water meter. This leak was on the municipality side of the meter and was only fixed after 2 weeks from lodging the problem. The charges were "reversed" on the invoice received in May but I still received a "final notice" that my account is overdue. I again lodged a Query on the Siyakhokha website. On 31 May my Electricity were disconnected and now I have a bill for R478.98 for final notice, disconnection charges and reconnection charges. To this date I have had no response from the EMM with regards to these queries. I am so fed up with this total lack of service or accountibility. I have on numerous occasion phoned the EMM and 99% of the time phones are not answered, if you get through - the call is just cut off or you are told to phone otehr numbers - no answer! Why should we pay and pay for total incompetence????</p>