Overdue Reconnection

Our electricity was disconnected on Wednesday the 27th of May 04:00am. We paid via Pick n Pay at 15:00pm and it was reconnected at 7:30pm without me having to phone in or go into the municipality.<br> <br> On Friday, 29 May 04:00am it was disconnected again. Because we hadn't received a statement, we paid a little more than the R2000.00 we usually pay via Checkers at 9am. There has been no reconnection even now. I sent my aunt to enquire about reconnection and they sent her away stating that they need someone who lives on the premises yet two months ago, they allowed my aunt to pay on our behalf. I have been trying to phone the municipality and nobody answers calls (from Friday morning till now). I am disappointed in the municipality because they failed to service me. The non-answering of phones is even worse.<br> <br> That is why nobody has confidence in municipalities. I am resorting to Hellopeter because I cannot get through to the municipality. Can somebody please take pride in their job and assist.<br> <br> Account Number: ***<br> Address: 29 Bafadi Street, Norkem Park<br> Payment amount on Friday: R2400.00 via Checkers easy pay<br> <br>