Out of electricity for 24 hours

I need electricity in my house please ..Ext 20…house 3868 sky city … I have called more than 20 times from yesterday …my electricity has been off for 24 hours ..I regret staying in this area..you guys guys don’t care about anyone..the last person I spoke to cut the phone while was talking ….wat does one have to do to get help from you guys?..this happened before one of the guys came n said the meter has a problem..did he fix it no …now again?a whole 24hours n u guys don’t even have a sense of urgency?