No water for nearly a week thanx to broken pipes

I logged a complaint on Monday 9 Feb 2015 after a municipality technician came to install a new water meter... They dug up a lot of piping and must have damaged it badly as water keeps on seeping through quite badly, wasting money. Our address was wrongfulle captured as a Nigel address instead of a Brakpan address, after we clearly explained where the problem is... Today I logged another 2 complaints and wo the municipal offices. The technician came around to the house, must have noticed that it's where they really messed up properly, didn't even bother getting out of the car and drove away. We've been washing and cleaning and living from buckets of water the whole week. Feels like my requests for them to please come and fix what they messed up in the first place, are just falling on deaf and *********** ears! I have brought this under the attention of our DA ward counsilor as well. The service is non existent and attrocious!