No service delivery. No honesty.

We have been without electricity since Thursday 4 May. Lighting tripped their municipal box. We logged the complaint on Thursday. We were told that it would be restored between 4 and 24 hours. It's now 72 hours. When we call the centre they say it's been escalated and someone will call us back. I have still not received a call and still have no power. Our food has defrosted, we can't work or shower, and it's costing a fortune to run the generator.

All we get faced with is more deceipt or call centre agents playing the blame game. This person was supposed to do this and that technician was supposed to be there. No one is telling us the truth or even trying to assist us.