1 reviews | Active since Jul 2015
No Service Al All
<p>Hi</p> <p>I have had numerous problems with our Municipality in the past and I'm not the only one. In this instance I made a payment via a 3rd party on the 3rd of April 2017 and on the 6th April they printed out ther Notices with my account included stating that they haven't received the payment. This payment is suppose to take 2 take to reflect - that is not the problem. The problem is when you are caliing them. No one seems to be working cause they never pick up thire phones. Two n.s listed in the same Notice letter ring only for 30 sec. and dissconnect : ********** 63/427. I tried ********** the n. which is supposed to be customer care no one picks up </p> <p> ********** 313 and other n.s i tried. How do they expect uns to resolve our queires if they do not pick up their phones or do they expect us to take a day and not go to work tospend the whole day moving from 1 table to another at the Municipality offices for something that could take 5 min. to resolve.</p> <p> </p> <p>Another thing in Tembisa they have been fixing pipes in the same place for more than 3 years now. A pipe will blast and they will take forever to come and fix the problem and guess what, our water will be highin that month. It will jump from 25 L to 48 L without any chances than in the house. At one instance they told me I might have a leak and I told I have been monitoringtheir account for sometime now and I know their pattern by now, they then said it must be an underground leak and they asked someone to go and check it and they found nothing. The Tembisa Municipality are cheats who are cheating the poor people. I have a bill that runs to R1800 and someone else can pay R400 but we live in the same location. I even pay more than someone who lives in the surbubs.</p> <p> </p> <p>Upset Citizen</p> <p> </p> <p> </p> <p> </p> <p> </p>
