NO RUNNING WATER IN RESIDENTIAL AREA.

We are now in the second week of no running water Supply. No bathing facilities, No washing can be done, No sewerage facilities. We are using pool water to boil in the evening to bath. How long is this still going to continue????? No answer at the call centre. Its like they just cut off our water Supply, but no rebates when it comes to the bill????? I am angry!!! When will this problem be solved? We are paying every month for this service. If I wanted to stay on a farm, I would have purchased a farm. Please give urgent attention to this matter. We are fed up for your stupid and invalid excuses. Solve the problem!!!