No power for more than 10 hours

<p>This is the third time this month that we are without power in Primrose.</p> <p>We get "load shes" at least once a week for 3-4 hours.</p> <p> </p> <p>Last night 24.01.2017 the power went off at 21h15 and I logged a call at 21h30 (ref: ********** )</p> <p>They did not know about the power outage and said the technician would be notified.</p> <p>Power was briefly on for 10min around midnight.</p> <p>I called them back again at 2am to query and they advised me that the technician was only sent the mail at 11pm.</p> <p>This morning at 6am I called to query again and was told that it was a cable issue and that they were tending to it.</p> <p> </p> <p>This is getting ridiculous.</p> <p>I am paying for power that I never seem to have and they drag their feet to correct any problems.</p> <p>Can someone please sort this out already?!</p>