No power call logged no response

<p>We logged a call on Wednesday for our power that went down. reference ********** , and have phoned every day and sent emails but to no avail. this is now the third day we are sitting without power and still am not getting a response. the excuse when phoning the call centre is : we are looking into it, or germiston power is down, or oh my the turn around time is past. we will escalate and phone you back.</p> <p> </p> <p>My account is not in arrears (actually in advance), we are the only house in the street with a problem. germiston power is running, so please explain why it takes so long to get a response. I have animals and children to look after, cant do homework due to no power, my fish are dying.</p> <p> </p> <p>I have even had an electrician come out, only to tell me i will need the municipality as the problem is with the breaker on the street pole. so what now!!!</p> <p> </p> <p>This is unbelievably pathetic.</p>