No power at business 6days

No power from Tuesday 11/08/2015 thought was a technical issue so called called centre, after 2 days Thursday 13/08/2015 technicians come out says it's a disconnection, but my account was fully paid up, and account was only due on 14th, went to council on the 13/08 they said it was not supposed to be cut and they will reconnect same day or next, it's now 17/08 still no power, my business is at a standstill for going on 6 days, staff sitting doing nothing and must still be paid, got 3 different no.'s from call centre with no answer on call.... no idea what more to do... if I go to council they will just say they will reconnect and back to square one....