1 reviews | Active since Sept 2013
No feed back no response,no electricity
Electrical Dept did a replacement to the overhead cables in Impala Rd Edelweiss yesterday 27 Jan at 8:00am. They finished and switched all the houses power back on around 3:00 but did no re connect my power. When my wife got home at around 4:00pm she immediately reported the matter to the call centre.<br> <br> Now, over 20 calls to the centre, 27 hours later we still cannot get our power back on and have lost a full fridge/freezer of food and meats. Who is going to pay for this?, the electricity Dept?, I doubt they will even respond.<br> <br> The call centre told us that we can expect a techician in 24 hours time, I asked to speak to a superior or the techician but I was told this was out of the question. How come then when I phoned again today at 10:00 the call centre then consulted with the technician and then reported back to me that they will maybe come an connect in an hour or so.<br> <br> Firstly to that technician, why should I have to beg and plead to get you back to a job you signed off as being completed when you actually did not complete your job. Very sloppy work from your tecnician who does not even bother to check his connections.
Good day
Kindly note that your call has been received and will be allocated to the relevant department for a resolution with the following ***.
Good day
Kindly note that your call has been received and will be allocated to the relevant department for a resolution with the following ***.
