No electricity since 30 May 2025

The call for assistance with restoring electricity in my home at Leopards Rest, Albertsdal extension 31, was logged on Saturday 31 May as per reference number 0333 at about 11 am and I was assured that a technician would come and assist within 24-48 hours, which did not happen until I drove to the Energy Department on Monday 2nd June 2025. The technicians then came and upon checking they said the cable from the box across the street is damaged and they have escalated the problem to the maintenance team that would come and repair/replace the said cable, but nobody came until I drove again to the energy department only to find that there wasn’t even a record of any technician who visited my house. Then they sent another team of technicians who came and said the same things which were mentioned by the first team and they also promised that they have now escalated the job to the maintenance team and they could see that it was accepted. To date the maintenance team has not showed up and we continue to live without electricity, groceries inside the fridge is rotten and I am wondering if they will compensate for that. Today is Wednesday 4th June 2025, five full days of living without electricity not because we can’t afford, but because our municipality doesn’t care. I don’t know if they have a better explanation for this, but to me it is total negligence on the part of the municipality