No electricity since 1 September 2024

I am a resident of Clayville ext 45. I haven't had electricity since Sunday the 1st of September until today being the 9th of September. I have logged calls since Monday to date, but the technicians close my calls as resolved without coming. I went to the Rabasotho office on Monday to report the incident and I was assisted by a helpful gentleman who said the technicians will come. I waited the Monday and Tuesday. I returned to the office on Wednesday, the same gentleman who assisted on Monday called the technician who was assigned the job to give an update. The technician denied ever getting the assisgnment and advised that I rush home and they will come very soon. I rushed home and stayed home the whole day waiting for them and like all the other days, they didn't show up. Thursday morning I went to the Rabasotho office again, I was told the matter was escalated to Morris, Supervisor for technicians, and he will come sort it out. Guess what????? He didn't come.

1. I have 2 kids under the age of 7 who are now sick because we use cold water to bath. 2. All the food in my fridge is rotten because of this 3. I have to buy take ways everyday because someone doesn't want to do their job

When will I be assisted? How will I be compensated for all this?