NO ELECTRICITY IN ELSBURG

WE RECENTLY BOUGHT A HOUSE IN ELSBURG, TO OUR SUPRISE THERE'S ALWAYS AN ELECTRICAL ISSUE. WE GO DAYS WITHOUT ELECTRICITY APPARENTLY BECAUSE OF FAULTY CABLES, WE KEEP CALLING THE CONTACT CENTRE AND THEY ARE NOT HELPING. AS WE SPEAK. IT HAS BEEN OFF FOR 4 DAYS NOW, ITS REALLY DEPRESSING AS WE ARE PAYING MUNCIPAL TAXES AND RATES ON TIME BUT WE ARE NOT GETTING ANY HELP FROM THEM REGARDING THE ELEC ISSUE. ITS NOT EVEN THE WHOLE OF ELSBURG, ITS JUST 2 STREETS