No electricity for days

I’ve been without electricity for the past 6 days.I logged a call on Friday morning around 07:12 (ref no 0069 of 2024/10/05) and I was told that the turn around time is 24 hours,the next day (11/05/2024)the technicians came to my place drunk and they said there was nothing wrong and left. I called Monday morning on the 13/05/2024 and requested to speak to a supervisor and the supervisor said he will call me back but he didn’t call back.I drove to their offices and I was advised that the technician will come before close of business,indeed the technician(Ntate Makhetha)arrived past 3 in the afternoon and told me that it’s a cable fault but the people that will be able to assist are still busy in Thokoza and he said I quote “it’s already late and I don’t think they will come today but definitely sure they will come tomorrow (14/052024)” no one came.I have been calling ,holding for too long and they cut my calls. I pay my rates and services in advance for me to get treated like this.I l’m a women that stays alone in a stand alone house,as I speak my alarm system and my electrical fence are not working because I don’t have electricity. The reason I have all these things is because I was doing it for my own safety.I’m really upset.