tN
thabile N

1 reviews | Active since May 2015

22 Jun 2015, 17:05

No billing since 2014 Sept

We purchased a house in crystal Park in Sept 2014 and registration was done and complete into transferring the meter number into our names from the developers. Have been paying rates every month with no bill being posted. the online service E-Siyakhonais also pathetic as it doesn't show a breakdown of the rates just total sum owing.<br> <br> The ladies at client services are no help I stood by that window for 15min with no assistance she continued with her work after realising that this lady is not looking into my case she tells me that the printer is not working hence I cannot get a print out. The meter only got transferred into our name in June 2014 as they say\ they were no meter readings for the since house was purchased"<br> <br> The they say I must pay the amount no later than 11 July 2015 or they will cut the lights. *** <br> <br> They making their problems my problems now due incompetency and ph maybe you should also hire new staff that knows what they talking about as everybody does not know you get sent from one person to the other<br> Since Danny Jordan has not been billed for 7years he's bills have been s****ped cos im jus a mere citizen i have to pay <br> SIES!! """

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Replies (1)
Emm (Ekurhuleni Metropolitan Municipality)
Emm (Ekurhuleni Metropolitan Municipality)'s reply23 Jun 2015, 10:49
Official
Hello Tubs_N,

Tried calling you so I can get to the bottom of this but your phone rings to voicemail. Would you kindly provide me with your physical address & account number so I can log a call & follow this up with the relevant department.

Regards
EMM