New Account Query

<p>I bought a property in Clayville East, Midrand Mews. After registration (16.10.2016)at deeds office, I went to municipality office( Rabasotho) to open an account. I was assisted by Nomvula Skosana</p> <p> </p> <p>The previous owner was using conventional electricity, I made it clear that my wish is to have prepaid meter box, but I was told that council first needs to get meter number and readings that is connected to my property prior prepaid application and approval. I was requested to get meter number and readings from estate agent and forward them to council, which I did. I subsequently visited council office for follow up, A lady (Charlotte Kgatla) at the billing department couldn’t assist me. She stated that electricity team will be dispatched to my property for inspection and she will contact me back, to date she has not contacted me back.</p> <p> </p> <p>Yesterday, I received a notification under my door from municipality claiming that I have tampered with electricity meter box, as a result electricity was disconnected in my house and municipality demand reconnection fee while, I’m still awaiting for council to bill me for electricity used and issue prepaid meter box. On two occasion while I was at council office, I asked if they will disconnect the electricity while I’m waiting for them to sort out my account, the answer was NO, they won’t disconnect instead they will call me to bill me for electricity used only.</p> <p> </p> <p>As you can see thread below, none of the request was rep**** on. However mails were delivered and read by recipient.</p>