Meter blocked. Horrific service

Highly disappointed. My meter has been blocked now for a week, iv had to resort to living with others while EMM decides they would like to u block my meter.

My account is up to date and I have nothing owing since Monday and yest I am still blocked...

I have called and called with no answer what so ever, iv taken off work to go in to resolve this issue and I was told it had been and yet I am still with no electricity and unable to buy due to my meter being blocked....

How can we get this sorted when service is shocking and *** Do not answer a singal call.