TM
Thandeka M

1 reviews | Active since Jun 2009

13 Nov 2015, 09:33

Mater bill astronomically high

Morning,<br> <br> In the past 4 months my water bill has been astronomically high. I moved into my property in June 2013 and have always received a bill of not more R700 until recently.<br> <br> I would like to lodge a complaint, because clearly there must be something wrong with your billing. There are 3 occupants on this property for past 2 and half years. I do not have a car wash or a salon. My water usage has been the same since 2013. <br> <br> I feel that I have been receiving grossly inaccurate bills. There is no way a family of 3 can consume so many litres of water that will cost R1835.12 in one month, and a fraction of that amount in a few previous months. It's not even possible I could have used all that water.<br> <br> I would like to believe that maybe someone misread on a meter or it is transcription error. . . It can be a defective meter or something because I have no broken pipes or leaks or spillage.<br> <br> I would kindly request that you provide me with accurate billing and proof of meter readings for 2015. This is a ****************. <br> <br> Thank you<br> Kind Regards<br> Thandeka Maphumulo<br> 3257 Lutesium Street <br> Clayville Ext 27

0
Replies (1)
Emm (Ekurhuleni Metropolitan Municipality)
Emm (Ekurhuleni Metropolitan Municipality)'s reply13 Nov 2015, 09:43
Official
Hello thandekam,

Your call was logged and send to the relevant department with reference number ***

Kind Regards
EMM

Best regards,