Leaking Water Meter

I have a complaint with how my call was handled by a call center agent at Ekurhuleni municipality call center on Monday 29/09/2015 at 10:05,<br> The agent that answered the phone did not even bother to introduce herself and was rude, arrogant and obnoxious,<br> I do not believe I deserved to be treated like that as a customer, she even dropped the phone down on my ear,<br> And all I wanted to do was to report a leaking water meter outside my house at no 9 Parnell Street in Estera,<br> I understand that you are very busy but I will highly appreciated if the call can be listened to and the matter addressed with the relevant party,<br> I called on 21/09/2015 at 10:05.<br> <br> I would high appreciate some feedback on this regard.<br> <br> Kind regards,<br> <br> <br>