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fortune M

1 reviews | Active since Jun 2011

13 Apr 2016, 14:54

incompetency of staff

ekurhuleni recently rolled out split metering enclosures in norkem park. after installation i can no longer upload my units because of error 30 message and now i have to call them out to load them manually on the meter inside the kiosk. why can't they resolve this issue permanently as promised last month? it's clear none of them know what they are doing. useless people. even if you call them out, they'll come the next day when your units have ran out. what a horrible service. please subscribe to quality of supply principle

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Replies (1)
Emm (Ekurhuleni Metropolitan Municipality)
Emm (Ekurhuleni Metropolitan Municipality)'s reply24 May 2016, 11:22
Official

Good day


Apologies for the delayed response due to EMM page technical difficulties.

Thank you for taking the time to
raise your concerns and giving us the chance to
address the same, Kindly note that your query has been
acknowledged with the following ***

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