Inaccurate billing

<p>I am not sure how EMM monitors/confirms billing because my billing has always been an average of R300 - R450 of which makes sense because I leave alone and am hardly in the house but this month - where I was travelling and spend less than 3 weeks at home my billing was R1400+. I have been trying to call EMM to query my bill however the phones are never answered. I am not sure how to contact them because even if you go there they do not you attention or even a proper explaination for one to understand their billing process. I am really frustrated by this and would like someone to atleast get in contact or even answer their phones for me to resolved this.'</p> <p> </p> <p>From frustrated customer!</p>