High Billing-Service Cut off(Recurring Issue)

Two executive months, January and February my service has been terminated by Ekurhuleni despite the fact that I have paid up the unreasonable unaccounted for bills that they are charging. I went and complained in Jnuary when they cut off my supply after a payment was made and I was supposed to pay reconnection fee. This time they have done it again. I paid this month's bill way in time but my supply has been cut off. When I phone I get sent from pillar to post like last time.Twoo days with no electricity meanwhile I don't owe them a cent on top of the fact that they are unwilling to assist with the bills that I pay.I am now considering selling this house due to so much toture from Ekurhuleni. I am now at the point where I'm about to go on National TV.