Harambee Brt service.

Horrific service, You don’t even have a proper complaint's system. On Monday Morning i bought 5 tickets for 5 trips. Only to find out today that all tickets are valid for 3 days and to be told that you don’t done exchange's but i can get a refund and f+ck off. As you don’t sell tickets valid for 5 days. Your people need customer training. This all happened at P****long security was even called on me cause i didn’t want my refund a wanted 5 day valid tickets which you don’t sell you only sell 3 day valid tickets. What kinder ******* service is this. Im an irate customer your people need to trained to deal with suck customers. What does it help that im given horrible service and get more pathetic ill-mannered people who do not know what is a customer. Worse the lady is supposedly supposed to be a superior who refused to give me her name. i missed two buses over something that could have been easily resolved. Which was an error on your part.

Why am i even bothering nothing is going to done anyway.