Give that lady a raise!!!

Best service, attitude, follow-up and feedback I've received in a looong time! Maloney Theron assisted me with a complaint about our electricity that was cut when our account was up to date. We were without power for 3 days after logging many complaints/calls but no success. I was furious when I went into the Ekurhuleni offices this morning but she handled the whole situation like a pro. Not only did she help me with the reconnection but she also followed up and phoned me to check if the power was back on. She also assisted with the main issue which was that the whole streets electricity that was wired incorrectly by taking me to the right person. I later received a call to let me know that a team will come out tomorrow to do a full audit on the main electricity supply box in the street so they can finally sort this problem. We've been trying to get this fixed for a year with many excuses and then this very competent lady sorts everything in a few hours. She deserves a raise!!!