fix the damn lights

I am resident of Gerdview Primrose Germiston My address is *** Cologne Street – our Ref no is 0.219 which was lodged at 8:30 this morning. The power went off on Monday night +/- 18H30 we contacted the centre that night and were told the we do not need a ref no as there are already technicians on site This it seems was an outright lie as we still do not have power and I am unable to get hold of anyone at Ekurhuleni who can assist me as to how much longer we must wait.

the call centre is overloaded and not interested – I was no 86 in line to be assisted – when I finally reached no 1 was cut off. Phoned again and now no 50 in line – is this deliberate - and you wonder why people get angry.

This level of service is just shocking. please just get the power fixed - apparenetely a light post caught alight and caused the outage - does not see too serious just someone who cares to take the time to fix the problem.

not too much to ask????????????????????????