Fictitious Water Charges

2 months ago, I logged a query for water leaking on the municipal side of my water meter, which was replaced. When I got home at night there was no water. I had to dig open the hole, to find that the person who replaced it left a valve closed below ground, and left the valve handle on my lawn.<br> I then didn't receive my bill for Mar'16, in the mail or online. I tried to phone and send several queries to pay my bill. I received it for the first time a week after the final payment date. When I received this bill, the reading date was on it, with water consumption of 12kl, but I got charged additional 50kl interim water for no reason. I've queried this online, no response.<br> I then received my bill for Apr'16, and was again charged an interim of 50kl for no reason. My meter is outside my yard and fully accessible. I've been charged an additional R2,000.00 now for no reason. My average water usage for the past year is approx 10-15kl p/m. I've also been charged a R108 final notice fee because of Ekurhuleni's lack of sending me a bill, despite several attempts from me to obtain it.<br> Please reverse the final notice fee, as well as the excess water charges that have not been consumed.