FAULTY PRE PAID METER FROM DECEMBER

Dear Sir,<br> <br> My meter has been defective since December and I cannot load electricity inside the house and yes I have tried everything in the manual!<br> I have had technicians out on numerous occasions to come and load tokens for me at the sub station in the street!<br> <br> I have been told so many stories by these technicians even promised a replacement on the 5th of February? It has now become a downright inconvenience and one which I as a rates and tax payer should not have to endure, I reported this again on Thursday the 25th {REF NO ***} I was told someone was coming out to assist me to load electric on Friday evening I called the call centre 4 times requesting assistance and was told someone was coming out {listen to the recordings}!<br> I tried Saturday and Sunday no answer at the call centre.<br> It is now Monday morning I have 50 units left and a Koi pond with a collection of fish worth R150 000, if I lose these fish through your lack of service delivery I shall be instituting a claim against Ekuruleni Municipality<br> I now request a response, Mrs Shirley Dandala does not respond to any emails sent to her.