EXPERIENCED ABSOLUTE NO SERVICE FROM EKURHULENI MUNICIPALITY KEMPTON PARK FOR 4 DAYS AND COUNTING.

Hi. I am Garold. I reported my electricity being off to Ekurhuleni Kempton Park, on Tuesday, 15 November. I have spoken to numerous call center agents about the problem. I received reference number 3814. I was promised a turn around time of between 4 and 24 hours. I still do not have electricity. I contacted the ward councilor, Jaco Terblanche, the customer services manager, Isaac something and finally the office of the executive mayor, Tanya Campbell. Jaco told me he went to the office to follow up on my complaint but could not get hold of anyone so he could not help after numerous attempts to get in contact with him. Isaac's phone rings and went straight to voicemail 5 times. Some lady in Tanya Campbell's office answered the phone took my details and that Tanya Campbell was in a meeting and that she will have her call me back. This lady also **** that she will contact the energy department and phone me back. Still no response and no electricity after 4 days. The call center **** that some useless supervisor would phone me, well 3 days later, no one phoned me. Another useless call center operator **** to me yester at 11:00 that a technician would sort out my problem by 12:30 yesterday. The result is simple I still don't have electricity despite even the street light on my grass outside my yard has electricity. Only my house in Extention 4 in Kempton Park is without power for 4 days. All call center agents kept putting me on hold for lengths up to 20 minutes and drop the call afterwards. Please help me and review the whole useless administration of Ekurhuleni Municipality Kempton Park. I cannot give a good or helpful remark about one worker there. Please help me to get all calls that was made to them on reference 3814 logged on 15 November. I wish to publish the whole communication on Hello Peter and all public social media platforms to expose their uselessness and hopefully save someone else from going through the same thing as me.