ESSENTIAL SERVICES NOT DELIVERED

I am writing to express my dissatisfaction with the service that is not delivered by the city in our ward 103 (Palmridge Extension 7);

ELECTRICITY / POWER FAILURE We have been having electricity outrage from Saturday 27 July 2024 around 7:30pm till toady as I am writing this email the power has not been restored, I have made several calls to the Call Centre where i received references but after few hours i will get the SMS that states that the ticket has been closed whilst the power is still not restored. the case references are 0215 of 2024/07/29 and 0400 of 2024/07/30.

WATER DISRUPTION We don't have any running water from 10am on daily basis, it has been 5 months this matter has been happening with no explanation as to what is the problem.

WASTE NOT COLLECTED Our waste has not been collected for 5 weeks and the street and every open fields has been turned into dumping sites, Palmridge Extension 7 has become a very unwelcoming section to live in.

It has been incredibly frustrating when essential services such as the above are not delivered without any detailed explanation or communication sent to the community.