BM
Ben M

1 reviews | Active since May 2016

11 May 2016, 06:26

EMM does not answer phones

<p>I've been trying to phone the Alberton accounts department for days now with an account query, but the phones simply goes unanswered. The lady at the local switchboard suggested that I "come in" which is not possible as I'm working. This is simply not good enough, an I'm fed up with my local council. I now have a final notice that my services will be cut off.</p>

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Replies (2)
BM
Ben M's update11 May 2016, 08:51
Reviewer Update
I just received a reply phonecall from the council with the promise that my account has been rectified. For now I'm satisfied, but I would first like to see the next bill to confirm that this was indeed done.
Emm (Ekurhuleni Metropolitan Municipality)
Emm (Ekurhuleni Metropolitan Municipality)'s reply18 May 2016, 11:26
Official

Apologies for the delayed response due to EMM page technical difficulties.

Thank you for taking the time to
raise your concerns and giving us the chance to
address the same, Kindly note that your query has been
acknowledged and escalated to the relevant department for further resolution
with the following ***

Best regards,