lR
lee R
1 reviews | Active since Sept 2011
13 Sept 2016, 22:23
electricty reading
<p>In my latest statement I have an incorrect eletricity reading. I have tried to call, submit querries and email to rectify this, but I have been unsuccessful, The reading for the month has an electricity consumption to the value of R110 000. I have a single phase residential supply, so not sure how thsi would happen. </p> <p> </p> <p>Previosously when I overcharged, and when the amounts was reversed, i was still charged errors on amounts that I was owed. </p> <p> </p> <p>There is no practical way of resolving this. I will get charged arrears, yet I my account is in significant credit.</p> <p> </p> <p>Kind Regards</p> <p>Lee</p> <p> </p> <p> </p>
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Replies (2)
Emm (Ekurhuleni Metropolitan Municipality)'s replyOfficial
14 Sept 2016, 11:49Good day, kindly contact the accounts division at Germiston at ***
Best regards,
Emm (Ekurhuleni Metropolitan Municipality)'s reply14 Sept 2016, 11:49
Official
Good day, kindly contact the accounts division at Germiston at ***
Best regards,
lR
lee R's updateReviewer Update
11 Oct 2016, 14:26I have tried this, and have sent varies emails, to the support centre and to the company taking the readings, but nobody seems to be able to resolve this matter, I now get an sms stating I still owe money for the incorrect reading.
I managed to get to speak to a Andile Mabona, who asked for the readings, I sent him the info required and sent follow up emails but got no reply . And this has been ongoing for over a month
lR
lee R's update11 Oct 2016, 14:26
Reviewer Update
I have tried this, and have sent varies emails, to the support centre and to the company taking the readings, but nobody seems to be able to resolve this matter, I now get an sms stating I still owe money for the incorrect reading.
I managed to get to speak to a Andile Mabona, who asked for the readings, I sent him the info required and sent follow up emails but got no reply . And this has been ongoing for over a month